Please select from one of the categories below to view our Frequently Asked Questions:
- Placing an order online- Returns / Faults
- Customer Service and feedback
- Insurance
- Delivery
- Amendments
- Recommend a friend
- Number Porting
- Opening times
- Phone set up
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Customer Service and feedback
Please click on one of the questions below to view the answer:
Customer Feedback
At Matalan mobile we go to great lengths to ensure we provide all our customers with a first rate service and experience.
We do however appreciate that, as with most things in life, there is always going to be a little room for improvement.
So if you're unhappy with any aspect of our service we'd very much like to hear from you; we can then make the necessary changes to how we do things.
Similarly if you have any positive comments we'd also love to hear from you so we can continue to serve all our customers well.
Please contact us with any issues, comments or just general feedback by emailing customercare@matalanmobile.co.uk or calling our customer service advisors on 0161 313 3333.